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Exhibitor FAQ Questions asked before signing the contract
If an answer is missing, write to the account manager — replies within 15 minutes during office hours.
Frequently asked
What people ask before joining
What does the stand rate include?
Space, shell scheme build (Standard and Premium), branding, furniture, one or two power points, lighting, staff badges and a catalogue entry. Custom build, extra power, technology, print, staff and logistics are charged separately.
Can I bring my own contractor?
Yes. The design is approved 25–40 days ahead: drawings, loads, materials, height and electrical diagram. Build-up happens inside the agreed window after a safety briefing.
What is the maximum stand height?
2.5 m as standard, up to 6 m for approved custom projects. Two-storey stands need a separate structural design and approval.
Can we run equipment at the stand?
Yes, with a power request: 220 or 380 V, a breaker at the stand, capacity per equipment passport. Anything with open flame, frying or emissions needs ventilation and fire approval.
How do we import samples?
Samples arrive as exhibition materials: invoice, packing list, description. Selling at the stand is limited — commercial sales require local documents and fiscal discipline. We provide letters for customs.
What about storage and packing?
Temporary storage of packing and materials is available on site, removal after dismantle by request. Machinery can stay in the warehouse until the next season.
Who is responsible for security?
Site security and access control are ours; insuring stand contents is yours — for expensive machinery we recommend a policy.
What report do I get?
Two weeks later: attendance, geography and roles of the audience, stand activity statistics (a counter on request), photos of activations and a recommendation for next season location.
Is there a first-time discount?
Two mechanisms work: early booking (season price lock and better location choice) and tariffs for association pavilions. A generic first-time discount is not applied — instead we size the area to your budget.
How do we register staff?
A list of names, roles and photos 14 days before the opening. Badges are issued at registration; build-up requires a separate pass.
Missing an answer? Message the manager — we reply within 15 minutes during office hours.
Still have questions?
Message us on Telegram or call — before you commit a budget.
Book your stand today
Floor plan and quote within one business day.